| Sl No |
Terms |
Def No |
Definitions |
Answer |
| 1 |
Interested party |
A |
Need or expectation that is stated, generally implied or obligatory |
|
| 2 |
Quality |
B |
Combination of internal and external issues that can have effect on organization’s approach to achieving its objectives. |
|
| 3 |
Context of the organization |
C |
Involvement in decision-making |
|
| 4 |
Top management |
D |
Set of conditions under which work is performed. |
|
| 5 |
Requirement |
E |
Person or organization that can affect, be affected by, or perceive itself to be affected by a decision or activity |
|
| 6 |
Performance |
F |
Effect of uncertainty on objectives |
|
| 7 |
Quality objective |
G |
Degree to which a set of inherent characteristics of an object fulfils requirements |
|
| 8 |
Strategy |
H |
Measurable result |
|
| 9 |
Competence |
I |
Objective set by the organization to achieve specific results consistent with the quality policy |
|
| 10 |
Risk |
J |
Plan to achieve a long term or overall objective |
|
| 11 |
Environment for the Operation Process |
K |
Action to eliminate the cause(s) of a nonconformity and to prevent recurrence |
|
| 12 |
Effectiveness |
L |
Requirement is an obligation that is specified by an authority which gets its mandate from the government |
|
| 13 |
Regulatory requirement |
M |
Requirement is defined by a legislative body and is obligatory |
|
| 14 |
Statutory requirement |
N |
Activities are actually carried out and planned results are achieved |
|
| 15 |
Corrective Action |
O |
Ability to apply knowledge and skills to achieve intended results |
|